We are looking for an agile Product Analyst to join our team.
The product roles at our company are critical in driving our growth and success. Each product analyst is given a lot of leeway and support to determine product direction and drive day-to-day product and engineering work. You are the focal point of all the business knowledge about the product synthesized from your interactions with customers, internal stakeholders, and competition.
The ideal candidate will be responsible for performing requirements analysis, collaborating in the validation/triage of issues reported by clients, and responding to functional questions both internally and client-facing about our product. They will participate in defining enhancements and new features to our Unified Commerce Platform.
Responsibilities:
● Perform requirements analysis, write a backlog of epics and stories for your Product.
● Collaborate with the development team to ensure requirements are understood and correctly implemented.
● Help Dev and QA validate and prioritize issues reported by clients, ensuring timely resolution.
● Respond to functional questions from clients and internal teams, providing support and guidance on system usage.
● Participate in defining and documenting system changes and improvements based on user feedback and market trends.
● Collaborate with the QA team to ensure solutions meet quality standards, develop user acceptance criteria, and support test case development.
● Stay updated on the latest trends and conduct external competitor/market analysis.
● Work with our UX team to develop user interaction diagrams and mockups.
● Write documentation and release notes.
● Write customer communication and participate in internal/external meetings.
Requirements:
● 2+ years of experience as a product analyst, business analyst, or product owner for applications that have strong user interaction components.
● Strong and effective communication skills and the ability to work in a team.
● Ability to manage multiple tasks and priorities in a dynamic environment.
● Independence and the ability to take ownership of assigned tasks.
● Problem-solving skills and data-driven decision-making.
● Writing clear and concise user stories, and user flows.
● Understanding of modern UI techniques.
● Understanding of modern web applications, REST API, Graph QL.
● Experience with startup product development and MVP.
● Understand Agile/SCRUM development approach and Atlassian tools.
Bonus points:
● Experience with Point of Sale, web eCommerce, analytics applications.
● Experience with Retail, Restaurant, Grocery Technology Platforms.
● CSPO.
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