CONEXIONHR

Support

ID 4013 – Customer Care Technical Lead (CCTL) Services

We are seeking a highly skilled Customer Care Technical Lead (CCTL). The ideal candidate will provide technical support, build trusted advisor relationships, support projects, review tickets, and manage case escalations. Key Responsibilities:Technical Interface & Leadership:● Serve as the primary technical point of contact between the company and external technical support teams.● Provide end-to-end technical leadership […]

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ID 4002 – Analista de Soporte IT

Somos una organización de capitales 100% nacionales, que emplea a más de 1000 personas con el objetivo de brindar servicios eficientes a un mundo en constante movimiento. Objetivo del rol:Brindar servicio de soporte técnico y mantener actualizada la flota de Endpoints tecnológicos. Obrar por el cuidado de la infraestructura y poder identificar incidentes / requerimientos

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ID 4001 – Level 2 Technician

The company is looking for a technician to provide support to a subset of our clients with a large variety of clients and provide expert IT helpdesk support over the phone. Responsibilities:● Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of

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ID 4000 – QuickFix Technician

Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast paced and dynamic. The role:The QuickFix Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The

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ID 3981 – Technical Support Engineer

The company is a multinational with presence in 14 countries throughout America, trajectory in the Telecommunications & IT sector and the best work team, we believe in offering services and products that allow the humanized use of technology connecting it with society. Key Responsibilities:● Incident resolution according to established SLAs.● Root cause analysis of product

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ID 3983 – Level 3 IT Technician

We take the worry out of technology by providing the knowledge and skills to keep operations humming along; and we do it one-on-one, side-by-side every step of the way. We don’t just fix things; we evaluate current and future needs and deliver the best solution for organizations; processes and objectives. About the Role:We’re seeking a

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ID 3979 – System Support Engineer

The company provides IT service, support, project consultation and account management for businesses. Local offices provide clients with the following services, delivered by highly skilled technicians with personalized service. The role:The Senior System Support Engineer will be responsible for providing advanced technical support, troubleshooting complex issues, system administration, and ensuring the security and performance of

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