Infrastructure Archives

ID 4013 – Customer Care Technical Lead (CCTL) Services

10 June, 2025

We are seeking a highly skilled Customer Care Technical Lead (CCTL). The ideal candidate will provide technical support, build trusted advisor relationships, support projects, review tickets, and manage case escalations. Key Responsibilities:Technical Interface & Leadership:● Serve as the primary technical point of contact between the company and external technical support teams.● Provide end-to-end technical leadership […]

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ID 3981 – Technical Support Engineer

The company is a multinational with presence in 14 countries throughout America, trajectory in the Telecommunications & IT sector and the best work team, we believe in offering services and products that allow the humanized use of technology connecting it with society. Key Responsibilities:● Incident resolution according to established SLAs.● Root cause analysis of product