We are seeking a detail-oriented and analytical Business Intelligence (BI) Analyst to join our team. The BI Analyst will be responsible for transforming data into actionable insights that drive business decisions and optimize performance. You will work closely with stakeholders across departments to understand their data needs, design reports and dashboards, and identify trends that inform strategic planning.
Requirements:
● Analyze complex datasets to identify trends, patterns, and actionable insights.
● Consolidate, interpret, and present data in reports/dashboards for Executive, Team Leads and Individual End Users.
● Design, develop, and maintain dashboards, reports, and visualizations using Tableau Desktop and Microsoft Power BI.
● Define, develop, and document customer business processes and dashboard/report content needs including business process diagrams, data maps, queries, and data modeling.
● Collaborate with cross-functional teams to understand, identify, define, and document business needs and objectives and translate them into data requirements
● Provide support for a variety of meetings, demonstrations, and program activities related to Business Intelligence.
● Test dashboards/reports projects in accordance with business and functional design following best practices for quality assurance.
● Ensure data accuracy and data integrity and assist in the development of data governance standards.
● Record and track defects uncovered during test execution and assist in defect resolution (troubleshooting and researching).
● Monitor key performance indicators (KPIs) and provide regular performance updates to stakeholders.
● Other duties as assigned.
Required Experience:
● Ability to work in a team-oriented environment.
● Strong knowledge and 3+ years of recent experience with data reporting tools including Tableau Desktop and Microsoft Power BI.
● Strong knowledge of Microsoft Azure Synapse Analytics, SQL Databases and Query creation.
● Strong knowledge of productivity tools such as Microsoft Office (Word, Excel, Outlook).
● Experience with Agile, SCRUM and DevOps processes and methodologies.
● Knowledge of software development life cycle (SDLC) practices, principles, and techniques as they apply to Agile development process.
● Excellent verbal and written communication skills, with proven ability to listen and relate with the customer.
● Ability to effectively collaborate with internal and external customers.
● Demonstrated analytical and problem-solving capabilities.
● Proven ability to communicate technical details to a non-technical audience.
● Excellent organizational and time management skills.
● Strong team player that is willing to always help other team members.
● English Level: proficiency.
Desired Experience:
● Bachelor’s degree or relevant experience.
● Knowledge of Grafana.
● Ability to interpret complex queries and resulting datasets.
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