We are looking for a Project Engineer.
Essential Function:
Telecommunications Solution Analysis:
● Understand complex telecom technical solutions proposed by different teams including mostly MPLS, SD-WAN, P2P, and Internet elements.
● Understand modern telecom backbone design, as well as customer’s end solution designs.
● Identify flaws, improvements or propose different technical solutions.
● Identify potential technical risks, solutions and workarounds needed to meet and exceed customer’s expectations before and during implementation.
● Propose configuration standards.
Solution Implementation:
● Communicate with the Project Manager and customers as the technical lead.
● Define technical configurations according that meet the standards within the scope of the project.
● Identify diverse equipment operating software and firmware requirements as well as their respective necessary licenses.
● Define method of procedures and resources needed to conduct implementation activities.
● Coordinate interaction between different systems and Engineers in several countries.
● Attend testing and implementation calls and/or online meetings.
● Discuss technical issues, solutions and workarounds with internal and external stakeholders.
● Configure and operate monitoring systems.
● Adhere to customer’s schedules mostly in Latin America.
● Position oneself as the main technical lead to troubleshoot technical issues that may arise during implementation.
● Ensure the final technical solution is delivered according to project scope and internal standards.
● Ensure the customer acceptance of the implemented technical solution.
Automation:
● Automate repetitive implementation tasks to minimize manual interventions during implementation and activation activities.
Documentation:
● Use several IT tools to document project requirements, changes and final solutions.
● Manage documentation efficiently in order to comply with tight delivery frames.
● Prepare special technical reports in standard and non-standard formats.
● Document all technical information needed for a clean implementation and transition to maintenance teams in different countries.
Qualifications:
● Education: Electronics, Telecommunications or Systems Engineering.
● Experience: 3+ years with customer interface experience in related.
● Bilingual fluency in English and Spanish is required.
Skills Required:
● Expertise in troubleshooting the following routing protocols: BGP, OSPF, EIGRP.
● Expertise in troubleshooting: MPLS, QoS, IPv6, IP Multicast, SD-WAN.
● Knowledge and understanding of Cisco Meraki.
● Knowledge of various scripting languages (i.e., Perl, Python, Shell).
● Proficient with wireline copper and fiber network technology.
● Knowledge and understanding of TCP/IP networking.
Language Skills:
● English and Spanish: high proficiency (required).
● Portuguese: medium proficiency (desired).
Licenses & Certifications – Preferred:
● CCNA – Cisco Certified Network Technician.
● CCNP – Cisco Certified Network Professional.
● ITIL Foundations v3.
● Cisco CCIP or Juniper Jun OS Certification.
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