We are an innovative sports technology company developing advanced hardware and software solutions for professional basketball. Our technology combines embedded sensors, wireless communications, and real-time data processing to capture and analyze performance data during live sporting events.<\/p>\n\n\n\n
The role:<\/strong> Key Responsibilities:<\/strong> Linux Systems & Infrastructure:<\/em> Requisitos:<\/strong> Specialized Technical Experience:<\/strong> Additional Nice-to-Have Skills:<\/strong>
We are seeking an experienced Linux Systems & Remote Operations Engineer to support real-time hardware and software infrastructure during live professional sporting events across North America.
This is a hands-on technical operations role combining Linux system administration, networking, remote hardware troubleshooting, and live-event support.
You will work closely with a Europe-based engineering team and serve as a key technical contact during scheduled events. You will remotely monitor infrastructure, troubleshoot issues, and guide on-site venue personnel through technical procedures.<\/p>\n\n\n\n
Live Event Operations:<\/em>
\u25cf Perform pre-event system checks beginning approximately 3 hours before scheduled events.
\u25cf Verify remote connectivity, system telemetry, and time synchronization.
\u25cf Monitor live systems throughout events and remain available for approximately 1 hour afterward.
\u25cf Diagnose and resolve Linux, networking, hardware connectivity, wireless communication, and data pipeline issues in real time.
\u25cf Remotely guide venue personnel through antenna positioning, cable connections, and equipment setup.
\u25cf Document incidents, system performance, and technical issues for the engineering team.<\/p>\n\n\n\n
\u25cf Maintain, troubleshoot, and patch Debian-based Linux systems and edge computing devices.
\u25cf Diagnose system issues using SSH, Linux command-line tools, systemd, networking utilities, and logs.
\u25cf Remotely manage tablets and Linux devices using Mobile Device Management (MDM) solutions.
\u25cf Troubleshoot Bluetooth, RF communications, and Precision Time Protocol (PTP) synchronization.
\u25cf Monitor and investigate telemetry and data flows involving MQTT, Telegraf, and time-series databases.
\u25cf Assist with general system administration and infrastructure activities as needed.<\/p>\n\n\n\n
\u25cf Strong practical experience administering and troubleshooting Linux systems, preferably Debian or Ubuntu.
\u25cf Solid understanding of TCP\/IP networking, network connectivity, and remote troubleshooting.
\u25cf Hands-on experience using SSH, Linux command-line utilities, systemd, and log analysis.
\u25cf Experience supporting production systems where reliability and rapid issue resolution are critical.
\u25cf Familiarity with device management, monitoring, and telemetry systems.
\u25cf Strong problem-solving skills and ability to troubleshoot independently.
\u25cf Excellent spoken English, including the ability to guide nontechnical personnel through physical equipment setup.
\u25cf Ability to document issues clearly and collaborate with an international engineering team.
\u25cf Reliable high-speed internet and a suitable remote working environment.
\u25cf Willingness and ability to consistently support scheduled North American events, including evenings and weekends.<\/p>\n\n\n\n
Experience with the following technologies is highly relevant. You are not necessarily expected to have worked with every tool, provided you have strong Linux and networking fundamentals and can learn the specific environment.
\u25cf Linux: Debian, systemd, SSH.
\u25cf Remote device management: MDM, preferably ManageEngine.
\u25cf Networking and wireless: RF communications, antenna positioning, Bluetooth, PTP.
\u25cf IoT and telemetry: MQTT, Mosquitto, Telegraf.
\u25cf Time-series databases: QuestDB or equivalent.<\/p>\n\n\n\n
\u25cf Jenkins and CI\/CD automation.
\u25cf Google Cloud Platform (GCP)
\u25cf Artifactory or similar artifact repositories.
\u25cf Microsoft 365 administration.
\u25cf Previous experience with IoT systems, edge computing, telecommunications, live broadcasting, or event infrastructure.<\/p>\n\n\n\n