{"id":21102,"date":"2026-05-21T12:03:47","date_gmt":"2026-05-21T15:03:47","guid":{"rendered":"https:\/\/conexion-hr.com\/?post_type=awsm_job_openings&#038;p=21102"},"modified":"2026-06-26T23:13:27","modified_gmt":"2026-06-27T02:13:27","slug":"id-4403-it-support-engineer","status":"publish","type":"awsm_job_openings","link":"https:\/\/conexion-hr.com\/es\/jobs\/id-4403-it-support-engineer\/","title":{"rendered":"ID 4403 &#8211; IT Support &amp; Automation Engineer"},"content":{"rendered":"<p class=\"wp-block-paragraph\">We are seeking an enthusiastic, autonomous, and forward-thinking IT Support &amp; Automation Engineer (Level 2\/3) to join our team. This is a dynamic role designed for an IT professional who excels at day-to-day Managed Services Provider (MSP) operations but is also eager to grow into modern cloud automation and AI initiatives.<br>You will be responsible for ensuring our daily IT infrastructure runs smoothly while taking full ownership of specialized projects\u2014including exploring and implementing AI agents and Power Automate workflows as business needs evolve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Key Responsabilities<\/strong>:<br>\u25cf\u00a0Day-to-Day IT Support: Manage and resolve daily service desk tickets covering core infrastructure, including networking troubleshooting, printer setups, hardware, and standard user issues.<br>\u25cf\u00a0M365 Management: Administer, troubleshoot, and optimize the Microsoft 365 environment for users.<br>\u25cf\u00a0Project Ownership: Take the lead on IT projects with little to no guidance, driving them from conception to completion.<br>\u25cf\u00a0AI &amp; Automation Initiatives: Learn, adapt, and implement AI tools, custom AI Agents, and Power Automate workflows when specialized projects arise (Note: while this is not the majority of daily work, you must be ready to deliver on these projects).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Requeriments<\/strong>: <br>\u25cf MSP Experience: Proven experience working within a Managed Services Provider (MSP) environment handling multi-tenant or multi-client infrastructure.<br>\u25cf Core IT Infrastructure: Strong hands-on knowledge of networking, systems administration, and end-user support (hardware, peripherals, connectivity).<br>\u25cf M365 Proficiency: Solid experience managing and troubleshooting Microsoft 365 suites and admin centers.<br>\u25cf Automation &amp; AI Aptitude: Prior knowledge or a strong, demonstrable willingness to learn and deploy Microsoft Power Automate and AI tools\/agents.<br>\u25cf Language: Professional fluency in English (C1\/C2) with exceptional verbal and written communication skills.<br>\u25cf Extreme Ownership: A self-starter who can run with projects independently and guide them to success without hand-holding.<br>\u25cf Enthusiasm to Learn: A genuine curiosity for emerging technologies (specifically AI and automation).<br>\u25cf Great Communicator: Client-facing skills with the ability to explain technical fixes clearly.<\/p>\n\n\n\n<p class=\"buttondownFormJob wp-block-paragraph\"><input type='hidden' bg_collapse_expand='6a40234a396f21076605379' value='6a40234a396f21076605379'><input type='hidden' id='bg-show-more-text-6a40234a396f21076605379' value='Apply for this position (only if you are NOT already talking to a recruiter)'><input type='hidden' id='bg-show-less-text-6a40234a396f21076605379' value='Hide form'><button id='bg-showmore-action-6a40234a396f21076605379' class='bg-showmore-plg-button bg-blue-button bg-arrow'   style=\" color:#ffffff;\">Aplica a esta posici\u00f3n (solamente si NO est\u00e1s hablando con un reclutador)<\/button><div id='bg-showmore-hidden-6a40234a396f21076605379' ><\/div><\/p>\n\n\n\n<p class=\"buttondownJobsCHR wp-block-paragraph\"><input type='hidden' bg_collapse_expand='6a40234a397c14041679117' value='6a40234a397c14041679117'><input type='hidden' id='bg-show-more-text-6a40234a397c14041679117' value='I&#039;m already talking to a recruiter'><input type='hidden' id='bg-show-less-text-6a40234a397c14041679117' value='Show less'><button id='bg-showmore-action-6a40234a397c14041679117' class='bg-showmore-plg-button bg-blue-button'   style=\" color:#ffffff;\">I&#039;m already talking to a recruiter<\/button><div id='bg-showmore-hidden-6a40234a397c14041679117' ><\/div><\/p>\n\n\n\n<p class=\"has-text-align-left text-talking-to-recruiter has-medium-font-size\"><i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i> Perfecto, segu\u00ed hablando con \u00e9l.<\/p>","protected":false},"excerpt":{"rendered":"<p>We are seeking an enthusiastic, autonomous, and forward-thinking IT Support &amp; Automation Engineer (Level 2\/3) to join our team. This is a dynamic role designed for an IT professional who excels at day-to-day Managed Services Provider (MSP) operations but is also eager to grow into modern cloud automation and AI initiatives.You will be responsible for [&hellip;]<\/p>\n","protected":false},"author":8,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[]},"class_list":["post-21102","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-category-infrastructure","job-category-support","job-type-remote","job-location-latam"],"_links":{"self":[{"href":"https:\/\/conexion-hr.com\/es\/wp-json\/wp\/v2\/awsm_job_openings\/21102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conexion-hr.com\/es\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/conexion-hr.com\/es\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/conexion-hr.com\/es\/wp-json\/wp\/v2\/users\/8"}],"wp:attachment":[{"href":"https:\/\/conexion-hr.com\/es\/wp-json\/wp\/v2\/media?parent=21102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}