ID 3563 – Information Security Monitoring and Control Engineer

Categoría del trabajo: Seguridad
Tipo de trabajo Remoto - Tiempo completo
Ubicación del trabajo LATAM

The company is going beyond traditional Point of Sale (POS) technology with a singular focus on fast casual and quick service restaurant chains. Leveraging an API-first approach and a core suite of omni-channel ordering solutions, the company delivers an enterprise-scale, cloud-based POS platform that’s easy to implement, easy to use, and easy to afford. Improved guest experience, best-in-class integrations, centralized enterprise management, and payment processor choice are some of the reasons leading restaurant chains choose the company to help them move faster, stay nimble, and increase profits.

What you’ll do here:
You will be responsible for designing, developing, and maintaining continuous monitoring architecture over the infrastructure and network activities, promptly identifying and responding to real-time threats, and ensuring adherence to security policies for safeguarding the organization’s assets.

● Monitor security event logs and alerts from various sources including SIEM (Security Information and Event Management) systems, intrusion detection/prevention systems, endpoint protection platforms, Logs dashboard in Cloud environments, and other security tools.
● Conduct real-time analysis of security alerts to identify potential security incidents and assess their severity and impact.
● Investigate and triage security incidents to determine the root cause, scope, and extent of the threat.
● Coordinate with internal stakeholders including IT teams, system administrators, and business units to respond to security incidents in a timely and effective manner.
● Document incident details, analysis findings, and response actions taken following established procedures and protocols.
● Develop and maintain playbooks, standard operating procedures (SOPs), and incident response plans to streamline the security monitoring and incident handling process.
● Perform security log analysis, forensic investigations, and malware analysis to identify emerging threats and vulnerabilities.
● Stay informed about the latest security trends, tools, and techniques to continuously improve the effectiveness of security monitoring and incident response capabilities.
● Participate in security awareness training and conduct knowledge-sharing sessions to educate employees about security best practices and policies.
● Collaborate with the security operations team to enhance and optimize security controls, configurations, and policies to strengthen the overall security posture of the organization.

● Bachelor’s degree in Information Security, Computer Science, or related field.
● 2+ years of experience in information security monitoring, incident response, or related roles.
● In-depth understanding of security principles, techniques, and technologies including SIEM, IDS/IPS, firewalls, antivirus, and endpoint detection and response (EDR) solutions.
● Hands-on experience with security monitoring tools and Cloud environments (AWS, Azure, Gsuite)
● Proficiency in analyzing security event logs, network traffic, and system logs to identify anomalous behavior and potential security incidents.
● Strong analytical and problem-solving skills with the ability to prioritize and respond to security incidents in a fast-paced environment.
● Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.

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